Ordering at GRINDHOUSE.eu is very simple...

You can narrow your selection down by choosing a brand and /or category. This way, you'll quickly find your desired products.

Or you can just enter a search word into the "shop search" article field, and you will get all products related to your search.

• E.g. you enter the words "kizer typ m" and you will see all KIZER Typ M Frames or all skates that have some KIZER Typ M Frames mounted.
• or you can enter the article-number from our catalogue and you will be displayed the product you are looking for. (e.g. "KL GH 040" for our GRINDHOUSE "Original 1995" Tee)
  
  

After that you can choose your size, colour and quantity. To complete your order our system will lead you through the next steps. Now you have to enter your adress and the desired payment-method. A few seconds after you have finished you will receive an automatically generated mail which confirms your order.

You see, whichever way you choose it's easy to use...

If you have any questions left, feel free to contact us:

contact@grindhouse.eu

You got three different possibilities to pay:

1) C.O.D. (Cash on Delivery):
You pay the total amout of your order at your door, CASH. (IMPORTANT: Should you want to pay by cash on delivery in Germany, DHL will take 2 euros cash-on-delivery-charges!!! In foreign countries it is different and depends on country and shipping way!) The amount has to be paid in your country's currency.

2) Credit Card:
We will charge the total amount including shipping costs from your credit card. (We only accept MASTER oder VISA)

3) Pre-payment:
After you have ordered online, we will check the availability of the products you wanted, and we will immediatly contact you to tell you the total amount of your order and our bankaccount. If you have ordered by phone, we can check the availability and tell you the bankaccount and total amount right away.

Any questions left? Feel free to contact us:

contact@grindhouse.eu

We are shipping worldwide to EVERY country!

The shipping costs depend on the country:

• Delivery within Germany:

For orders with a value up to 149,99 Euro we charge 6,-- Euro shipping costs
For orders with a value above 150,-- Euro we do not charge any shipping costs!
Possibilities to pay: Cash on Delivery (COD), Creditcard, Prepayment
The packages will be delivered by DHL or UPS (you can choose)!
DHL: If you pay by COD you have to pay additional 2 € for the money transfer.
UPS: If you pay by COD you have to pay no extra costs!
Delivery time: 1-2 working-days

• Delivery to Austria (AT), Danmark (DK):

Up to 149,99 Euro 6,-- Euro shipping costs
More than 150,-- Euro FREE DELIVERY!
Possibilities to pay: Cash on Delivery (COD), Creditcard, Prepayment
The packages will be delivered with postal service or UPS (you can choose)!
Postal Service: If you pay by COD you have to pay additional charges to your local post service for the money transfer (only possible in Austria)
UPS: If you pay by COD you do not have to pay any extra charges for the UPS money transfer!!! No extra COD-fees by UPS!!!
Delivery time: 2-3 working-days

• Delivery to Belgium (BE):

Up to 149,99 Euro 6,-- Euro shipping costs
More than 150,-- Euro FREE DELIVERY!
Possibilities to pay: Cash on Delivery (COD), Creditcard, Prepayment
The packages will be delivered by UPS only.
If you pay by COD you have to pay only 3,- Euro extracharges for the UPS money transfer.
Delivery time for Belgium: 1-3 working-days

• Delivery to Czech Republic (CZ), Poland (PL), Slovakia (SK), Slovenia (SI):

Up to 149,99 Euro 6,-- Euro shipping costs
More than 150,-- Euro FREE DELIVERY!
Possibilities to pay: Cash on Delivery (COD), Creditcard, Prepayment
The packages will be delivered by UPS only.
If you pay by COD you have to pay 7 Euro extracharges for the UPS money transfer.
Delivery time for Czech, Poland, Slovenia: 2-3 working-days
Delivery time for Slovak: 3-4 working-days

• Delivery to Netherlands (NL):

Up to 149,99 Euro 8,-- Euro shipping costs
More than 150,-- Euro FREE DELIVERY!
Possibilities to pay: Cash on Delivery (COD), Creditcard, Prepayment
The packages will be delivered by UPS.
If you pay by COD you have to pay 7 Euro extracharges for the UPS money transfer.
Delivery time for Netherlands: 1-3 working-days

• Delivery to Luxembourg (LU), Liechtenstein (LI):

Up to 149,99 Euro 8,-- Euro shipping costs
More than 150,-- Euro 3,-- Euro shipping costs
Possibilities to pay: Cash on Delivery (COD), Creditcard, Prepayment
The packages will be delivered by your local post service.
If you pay by COD you have to pay additional charges to your local post service for the money transfer.
Delivery time: 2-3 working-days

• Delivery to France (FR):

Up to 149,99 Euro 9,-- Euro shipping costs
More than 150,-- Euro 4,-- Euro shipping costs
Possibilities to pay: Cash on Delivery (COD), Creditcard, Prepayment
The packages will be delivered by UPS.
If you pay by COD you have to pay 7 Euro extracharges for the UPS money transfer.
Delivery time for France: 2-3 working-days

• Delivery to Switzerland (CH)*:

Up to 149,99 Euro 10,-- Euro shipping costs
More than 150,-- Euro 5,-- Euro shipping costs
Possibilities to pay: Cash on Delivery (COD), Creditcard, Prepayment
The packages will be delivered by your local post service.
If you pay by COD you have to pay additional charges to your local post service for the money transfer.
Delivery time for swizerland: 2-5 working-days

• Delivery to Great Britain (GB):

Up to 149,99 Euro 10,-- Euro shipping costs
More than 150,-- Euro 5,-- Euro shipping costs
Possibilities to pay: Cash on Delivery (COD), Creditcard, Prepayment
The packages will be delivered by UPS only.
If you pay by COD you have to pay 7 Euro extracharges for the UPS money transfer.
Delivery time for Great Britain: 2-3 working-days

• Delivery to Sweden (SE), Finland (FI):

Up to 149,99 Euro 14,-- Euro shipping costs
More than 150,-- Euro 8,-- Euro shipping costs
Possibilities to pay: Cash on Delivery (COD), Creditcard, Prepayment
The packages will be delivered with postal service or UPS (you can choose)!
UPS: If you pay by COD you do not have to pay any extra charges for the UPS money transfer!!! No extra COD-fees by UPS!!!
Delivery time for Sweden: 2-4 working-days
Delivery time for Finland: 2-4 working-days

• Delivery to Norway (NO)*:

Up to 149,99 Euro 15,-- Euro shipping costs
More than 150,-- Euro 10,-- Euro shipping costs
Possibilities to pay: Creditcard, Prepayment
The packages will be delivered through your local post service.
Delivery time for Norway: 4-5 working-days

• Delivery to Italy (IT), Greece (GR), Ireland (IE), Potugal (PT), Spain (ES), Estonia (EE), Latvia (LV), Lithuania (LT), Hungary (HU):

Up to 149,99 Euro 15,-- Euro shipping costs
More than 150,-- Euro 10,-- Euro shipping costs
Possibilities to pay: Cash on Delivery (COD), Creditcard, Prepayment
The packages will be delivered by UPS.
If you pay by COD you have to pay 7 Euro extracharges for the UPS money transfer.
Delivery time for Italy: 2-3 working-days
Delivery time for Ireland, Spain and Hungary: 3-4 working-days
Delivery time for Portugal, Estonia, Lithuania: 4-5 working-days
Delivery time for Greece, Latvia: 5-6 working-days

• Delivery to Turkey (TR)*

-by UPS: 35,-- Euro shipping costs
Possiblities to pay: Credit card
The packages will be delivered by UPS
Delivery time by UPS: 4-6 working days

• Delivery to Russia (RU)*, Serbia and Montenegro (YU)*, Ukraine (UA)*:

up to 149,99 Euro 25,-- Euro shipping costs
More than 150,-- Euro 20,-- Euro shipping costs
Possibilities to pay: Creditcard, Prepayment
The packages will be delivered by your local post service.
Delivery time: about 4-8 working-days

• Delivery to Bulgaria (BG) and Romania (RO):

up to 149,99 Euro 15,-- Euro shipping costs
More than 150,-- Euro 10,-- Euro shipping costs
Possibilities to pay: Creditcard, Prepayment, Cash On Delivery
The packages will be delivered by UPS.
If you pay by COD you have to pay 7 Euro extracharges for the UPS money transfer.
Delivery time: about 4-5 working-days

• Delivery to United states of America (USA)*, Canada*:

-by UPS: 35,-- Euro shipping costs
Possiblities to pay: Credit card
The packages will be delivered through UPS
Delivery time by UPS: 4-6 working days

• Delivery to all other countries*:

-by postal service ECONOMY: 25,-- Euro shipping costs
-by postal service PREMIUM: 35,-- Euro shipping costs
Possibilities to pay: Creditcard, Prepayment
The packages will be delivered by your local post service.
Delivery time by postal service ECONOMY: 2-3 weeks
Delivery time by postal service PREMIUM: 1-2 weeks



*Delivery without the 19% V.A.T. (value-added tax)!
To all countries that are no member of the EUROPEAN UNION, we will deliver without the 19% V.A.T. of course. Please also look at "How does the value-added tax free delivery in non-EU countries work We are shipping worldwide to EVERY country!

We deliver without value-added tax (V.A.T.) to Non-EEC countries.

(We expect out customers to know about this, but young customers are often not familiar with this fact. Therefore we like to explain here how this works:)

When we deliver to Non-EEC countries, we take 19% off our prices, which is the German V.A.T. Hence, the price of the order is 19% less than the order would cost here in Germany or other EEC countries. The shipment will then be delivered to your country and the import duty and customs duties will be added to the price of your order. Please look up the current import duty and custom duties of your country at your customs authorities.

For Example:

A Swiss (Switzerland is a Non-EEC country) orderes skates, that cost 199,95 EUR at our OnlineShop!

199,95 EUR - 19% = 168,03 EUR (price without the German V.A.T.)
Shipping costs to Switzerland = 5 EUR
Hence he has to pay 173,03 EUR ( This is the total shown on the Grindhouse bill )

In Switzerland aproximetly 10% tax and custom duties are added to the price (10% is only an example, because on top of the 7,6% import duty comes the custom duty, which depends on the things you order.)

So these 10% are added to the bill by the Swiss customs:

10% of 173,03 EUR are 17,30 EUR
173,03 EUR + 17,30 EUR = 190,33 EUR
Hence he has to pay a total price of 190,33 EUR

IMPORTANT: If the Swiss orderes by Cash-on-Delivery (COD) he has to pay the total amount of 190,33 EUR when he recieves the shipment. On top of that he has to pay the COD fee, charged by the local postal-service.

If he wants to pay by credit-card, his credit-card will be charged 173,03 EUR by us and he has to pay the 17,30 EUR custom duties and tax, when he recieves the package from his postal-service.

If you have further questions feel free to mail us:

contact@grindhouse.eu

If you have ordered some clothes or items which were not in the right colour or size you can change them of course... or you can get your money back.

IMPORTANT: The products have to be unused! Used products will not be changed!

An exchange should be sent to:

Grindhouse GmbH

Am Kreishaus 18

65719 Hofheim

Germany

Just send back the products you do not like within 14 days after having received them.

The easiest way is to print and fill out the exchange form which you can download here:

Exchange document (pdf-document)

 If you don’t have a printer you can also put in a little letter or a copy of the bill and write down what product you want to exchange or if you wish to get your money back.

If you want to have your money back, please give us your International Bank Account Number and the Bank Identity Code, called IBAN and BIC!

IMPORTANT: You have to pay for the shipping costs by yoursef when you send us back your package! Please use your local postal service to send back the goods! When you want to exchange some items we will send you the new shipment for free (without shipping costs). Of course you can also add some items to your exchange. (This is very advantageously because you do not have to pay the shipping costs for the exchange order!!!)

If you have further questions feel free to mail us:

contact@grindhouse.eu